Counsel review recommended
Refund Policy
Commercial refund policy for Mavumium subscriptions and service consumption.
Updated April 17, 2026
General Policy
To the fullest extent permitted by applicable law, payments are non-refundable once meaningful service has been consumed, provisioning has completed, a billing cycle has started, usage credits have been allocated, AI requests have been processed, or setup work has been delivered.
Discretionary exceptions may be offered in rare cases, but they are not guaranteed and do not waive future enforcement of this policy.
Chargebacks
Chargebacks, reversals, or disputed transactions may result in immediate suspension while the matter is reviewed. Access may remain restricted until the dispute is resolved and any outstanding balances are paid.
